Busser / Barback Job Description

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PURPOSE

The Busser is responsible for efficiently clearing, cleaning and resetting tables, while assisting food servers in all aspects of guest table service, maximizing table turns and maintaining restaurant flow. EHG bussers/barbacks should be FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED individuals with a passion for creating an outstanding guest experience.

DUTIES & RESPONSIBILITIES

• Clear and reset tables efficiently before, during and after service periods to turn tables
• Stock bar, cut fruit, clean bar top, change beer kegs
• Maintain complete knowledge of table/seat/station numbers and proper table set ups
• Maintain cleanliness and stock of their assigned areas and side stations
• Work as a team, assisting all guests’ and team members’ needs and inquiries
• Ensure that all necessary stock is being replenished during the shift
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
• Clean and dry spills immediately upon occurrence; never leaving spills unattended
• Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Ensure that any breakage is reported and recorded
• Maintain complete knowledge of correct maintenance and use of equipment
• Complete opening/running/closing side work duties as assigned
• Assist teammates with opening/running/closing side work duties upon request
• Assists and/ or completes additional tasks as assigned

QUALIFICATIONS & SKILLS

• High School Diploma preferred
• Proof of eligibility to work in the United States
• 18+ years of age
• Possession of or the ability to possess all state required work cards/certification
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Full service restaurant operations
• Ability to communicate effectively and assertively, both verbally and in writing with staff, guests, management and the public

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Everk Hospitality Group (EHG) reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Everk Hospitality Group (EHG) management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.