Bartender Job Description

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PURPOSE

The Bartender is responsible for welcoming guests, accurately taking all food and beverage orders, and making sure they are delivered in a timely manner to the guest's satisfaction. EHG bartenders should be FUN, FAIR, HONEST, HARDWORKING, UNPRETENTIOUS AND UNCOMPLICATED individuals with a passion for creating signature cocktails and providing outstanding service experience.

DUTIES & RESPONSIBILITIES

• Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
• Recognize and cultivate regular guests and repeat business
• Take and enter orders into POS system promptly and accurately
• Ensure all the food and drinks are served promptly and according to specifications
• Ensure that all the necessary stock is being replenished during the shift
• Move furniture as directed by management, including but not limited to: tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
• Accurately check guest identification to verify age of 21+ before serving
• Provide service to food servers in a timely manner
• Follow given precise drink recipes when dispensing drinks
• Organize and prioritize service
• Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude escalating to management when necessary
• Comply with all safety and health department procedures and all state and federal liquor laws
• Maintain company safety and sanitation standards
• Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
• Collect required signatures from guest and promptly close guest checks
• Ensure accurate accounting of all bar monies and independent banking procedures
  Sign all cash out slips legibly
• Ensure complete and proper check out procedures
• Clean all spills immediately and place all trash in proper receptacles 
• Inform management of any complaint, comments or incident
• Ensure nightly/weekly and opening/running/closing duties are completed
• Record and report any equipment failure and/or safety hazards to management immediately
• Ensure proper rotation of all liquor, beer, wine and consumable items
• Keep bar top clean and free of dirty glasses, trash, etc. throughout shift
• Monitor potentially intoxicated and/or disruptive guests and promptly bring to a manager’s attention
• Refuse further service of alcohol to overly intoxicated guests in a courteous and safety-minded manner
• Assists and/ or completes additional tasks as assigned

QUALIFICATIONS & SKILLS

• High School Diploma preferred
• Proof of eligibility to work in the United States
• Valid Driver’s License
• 21+ years of age
• Possession of or the ability to possess all state required work cards/certification
• Minimum of two (2) years related experience preferred
• Experience with POS systems
• Strong beer and spirits knowledge
• Proper lifting techniques
• Guest relations
• Sanitation and safety
• Safe alcohol service
• Full service restaurant operations
• Ability to communicate effectively and assertively, both verbally and in writing with staff, guests, management and the public

This is not necessarily an exhaustive list of all responsibilities, requirements or working conditions associated with the job. Everk Hospitality Group (EHG) reserves the right to make changes in the above job description and all other duties assigned. Nothing herein shall restrict Everk Hospitality Group (EHG) management’s right to assign or reassign tasks, duties, or responsibilities to this job at any time.